Table of Content:
Blacklisting and Whitelisting URLs
Whitelisting and Blacklisting are simplified ways to filter the URLs where Convolo Speed To Lead™ widget should appear in a website.
Whitelisting 🏳
If you choose to set up URLs in this section, the widget will only be shown in the URLs added. To add a URL, you can follow the steps below:
1. Login into the Dashboard at https://app.convolo.ai/
2. In the sidebar, choose ‘Widgets’ and select the widget where the changes are necessary
![Notion Image](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a557_https-3A-2F-2Fs3-us-west-2.amazonaws.com-2Fsecure.notion-static.com-2F83029196-4f96-48de-a007-dc7fb6805784-2FUntitled.png)
3. Scroll down the ’Main’ tab until you find ’Whitelist URLs’
![](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a568_https-3A-2F-2Fwww.dropbox.com-2Fscl-2Ffi-2Frzd6o6k8lbwune0h0evhc-2Fbiggerversion_whitelisting1.png)
4. Click ‘Add Whitelist URL’ to add the first URL you want to whitelist.
Important: you have to add the URLs separately, like in the example below.
![](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a565_https-3A-2F-2Fwww.dropbox.com-2Fscl-2Ffi-2F5m3ckwzvrodgws9rss06c-2Fbiggerversion_whitelisting2.png)
5. Save the changes once you’re done ✅
Now you’re all set with Whitelist URLs! 🎉
Blacklisting 🏴
If you need to remove the widget from specific pages, you can set up the specific URL in the Blacklist section. Important: blacklisting works after whitelisting, so you can join them to create a filter-like experience.
To add a URL to blacklisting, you can follow these steps:
1. Login into the Dashboard at https://app.convolo.ai/.
2. In the sidebar, choose ’Widgets’ and select the widget where the changes are necessary:
![Notion Image](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a557_https-3A-2F-2Fs3-us-west-2.amazonaws.com-2Fsecure.notion-static.com-2F83029196-4f96-48de-a007-dc7fb6805784-2FUntitled.png)
3. Scroll down the ’Main’ tab until you find ’Blacklist URLs’:
![](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a56c_https-3A-2F-2Fwww.dropbox.com-2Fscl-2Ffi-2F4iw1kv6taxf1vc4v0f0tk-2Fbiggerversion_blacklisting0.png)
4. Click ’Add Blacklist URL’ to add the first URL you want to blacklist. Important: you must add the URLs separately, like in the example below.
![](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a570_https-3A-2F-2Fwww.dropbox.com-2Fscl-2Ffi-2Fbblexsmsewuy0eutahm0t-2Fbiggerversion_blacklisting1.png)
5. Save the changes once you’re done ✅
Now you’re all set with Blacklist URLs! 🎉
Regular Expressions for the URL field
If you plan to whitelist/blacklist all subpages in a specific section of your site, you can use the regular expression ‘*’
to automatically whitelist/blacklist all. Examples:
![](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a55b_https-3A-2F-2Fwww.dropbox.com-2Fscl-2Ffi-2Fxi81322ea794asicfjiyf-2Fbiggerversion_whitelisting3.png)
![](https://cdn.prod.website-files.com/624b06e1de671ba9e564fc19/65a68b7f613725035d75a55f_https-3A-2F-2Fwww.dropbox.com-2Fscl-2Ffi-2Fvapxdr40tdfszy8xkyayp-2Fbiggerversion_whitelisting4.png)
These examples were taken from the Whitelist section, but the same applies for Blacklisting.
If you face difficulties when creating Whitelists/Blacklists or any other issues, please contact our support team at support@convolo.ai. We’re here for you.