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Getting after-call data via Zapier [Trigger]

Getting after-call data via Zapier [Trigger]

The Speed-to-Lead™ app will let you get the call information from Convolo and send it to your system. This is what you need to start using the app:


  • A Zapier account


  • Convolo Speed To Lead account

How to set up?


  • First, create a new Zap:


  • Then, get a
    for the widget you want to proceed with the call-in.


  • Choose Convolo as a trigger:


  • Choose New Call as a trigger event:


  • Click the Sign in to Convolo Leads button


  • Fill the widget key and API key fields with the same parameters from your widget.


  • Chose account and click Continue:


  • Test your trigger

Set up trigger

In this example, we'll be using Google Sheets.


  • Every change of the call status will be polling the trigger: call started, call ended, received client/agent feedback, and so on.


  • Choose an event you want to proceed lead (Google Sheets in our example)


  • Choose Lookup Spreadsheet Row as an action


  • Choose an account:


  • Set the “Lookup Column” and “Lookup Value” fields. Set bottom-up search to true.


  • Check “Create Google Sheets Spreadsheet Row if it doesn’t exist yet?”, if needed.


  • Click Continue and test action.


  • Add one more action


  • Once again choose Google Sheets, but this time with Update Spreadsheet Row as an action:


  • Choose the Row parameter from the previous step as a row:


  • Choose the data you want to update:


  • Test action, then turn on Zap

There. You’re all set to Get Data using Zapier!

If you have any questions, please email us at support@convolo.ai

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Getting after-call data via Zapier [Trigger]